Summary/Objective– The Sales Account Manager is responsible for managing and growing sales accounts and meeting sales goals by developing positive relationship with the customers, managing customer-specific sale & marketing initiatives, and ensuring a product portfolio that is most viable for both World Skills Institute  and its customers.

Essential Functions

· Act as the owner and champion of the customers with deep understanding of World Skills Institute’s business strategies, tactical goals, and internal processes to ensure long-term success.

· Be the point of contact and handle customers’ need by collaborating with internal counterparts.

· Plan and implement customer-specific initiatives, including new product introduction and price change, and track/report the outcomes.

· Manage the relationship directly with the customers by calling monthly.

· Conduct quarterly business review to identify opportunity areas and identify action plans to close sales gap or drive sales growth.

· Represent the Company at regional and national events and interact with current and potential customers.

· Acquire new customers via existing business network, trade shows, and lead development.

· Collaborate with the Finance Team to conduct credit/background check of prospective customers and complete setup in the systems.

· Lead the on-boarding process for the new customers.

· Coordinate with customer service to address customer complaints regarding sales and service.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

1. Detail-oriented, collaborative, and team-oriented personality

2. Must have excellent communication and presentation skills

3. Excellent problem-solving, organizational, and analytical skills

4. Ability to multi-task, prioritize and manage time effectively

5. Proficient in MS Office and ERP software experience

Work Environment

Remote

Work Authorization/Security Clearance

Must be authorized to work in the US.

Required Education and Experience

Bachelor’s degree with 5 years or more experience in a customer service, sales, and business development required.

Preferred Education and Experience

Experience in Sales and Marketing industry is preferred. Project management experience is also preferred.

Physical Demands

There is no unusual physical demand for this position.

Position Type/Expected Hours of Work

Typical office hours are usual for this position (9.00 am to 5pm Central time)

Travel

Limited travel possible for this position.

Supervisory Responsibility

None.

AAP/EEO Statement

World Skills Institute is dedicated to a policy of nondiscrimination in employment on any basis including race, color, sex, religion, national origin, marital status, disability, age, sexual orientation, gender identity, veteran’s status, genetic information or any other category protected by local, state, or federal law.

We take affirmative action to assure that all employment decisions are based on individual merit, qualifications and capabilities as well as valid job requirements, and that equal employment opportunities are provided with regard to all personnel actions

Job Type: Full-time

Pay: $85,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

COVID-19 considerations: To keep our employees safe as possible, we take temperatures of each employee before they enter into the building. We provide masks, gloves, and hand sanitizer.

Education:

• Bachelor’s (Required)

Work Location: Remote